The Punta Cana Hero Guarantee
We know you’re very excited about your next vacation, as much as we are to welcome you on one of our Dominican Republic excursions!
We want you to enjoy this experience to the maximum at the right time. For this reason, each of our excursions is covered by our refund guarantee so you can relax.
Change of plans? Don’t worry!
We’ll refund your money if you cancel at least five days before the tour date
If your plans change for any reason five or more days before the tour, we’ll refund 100% of your money with no cancellation fees – just let us know.
Keep in mind, though, that any bookings canceled four or fewer days before the excursion date are non-refundable.
If the excursion needs to be canceled for any other reason, such as bad weather, we will, of course, refund you, regardless of the date.
At Punta Cana Hero, our main goal is to offer the best experiences to our customers and make sure that every moment of your trip is unforgettable.
See you soon in the Dominican Republic!